Walked me through what was going on. Quoted price and went to work. Work completed methodically and in a short amount of time. Walked me through what he did made sure it was functioning. Then waited 15 min, came back to ensure work was holding. Said to keep an eye on it if there was a problem to call and they’d be back. Satisfied customer.
Toby was very prompt in responding to my request. He was very pleasant and friendly as well. I will definitely consider using Imperial again for my future needs.
Toby was very professional, friendly, honest, also Toby kept us updated. I would definitely tell all of my friends and family about Toby From Imperial Plumbing or RHD Plumbing.
We have been using Imperial Plumbing for years now. Toby and his team are fantastic. They are always upfront and I never feel like I am being taken advantage of or talked into in a upgrade I don’t need. They are clean, efficient, speedy and their honesty and great customer service sets them apart from competitors.
Very professional, explained what they were going to do and showed me what they were referencing. Customer service was AWESOME!! 5 stars ⭐️
Told us ahead of time what charges would be based on our problem. No surprises at time of service. Was fast and efficient and knowledgeable.
Had plumbing line rerouted and Was totally satisfied with Toby at Imperial Plumbing. Excellent work at fair price and punctual.
Troy, worked to accommodate my schedule. He was excellent at communicating before, during, and after the work. It was nice working with a true service professional!
Toby has been very pleasant to work with . He is responsive upon calling , timely, and always very courteous and professional. I am so glad we found him !